![]() This handbook is an official publication of the U.S. Conversely, invite the Department of Defense mail manager to visit the USPS facility to gain knowledge on operations, schedules, and workload. Each manager should tour the local Department of Defense mail center and understand its workload, mail flows, and work processes. By establishing a good working relationship, you will gain a better understanding of working together and how each group can benefit the other to improve customer service while minimizing cost. You should take the initiative and understand the synergy and interrelationships that ultimately provide mail service to the Department of Defense community. Thus, USPS operations have a significant impact on when and how mail is delivered on the installation. The local post office on the installation accumulates mail for the military installation and distributes it in bulk to the Department of Defense mail center, which then distributes and delivers it. Postal Service does this by providing individual box service to those customers who desire it, city delivery service to family housing areas, and bulk delivery of mail to military administrative offices and unaccompanied military personnel. Postal Service and the installation's Department of Defense mail center serve essentially the same customer - the Department of Defense community. Even though these two organizations may be close physically, they still need to communicate directly and to work together to better serve their mutual customers and create "win-win" resolutions to common problems.īoth the U.S. Postal Service and the Department of Defense mail center are located in the same building. Postal Service and the respective Department of Defense installations is a partnership, with varying levels of benefit and responsibility. Post Office on a Department of Defense installation does not require previous military service however, it is essential to understand the military's chain of command and understand how to be successful in that community. This handbook will help the USPS managers, as valued members of the Department of Defense community, to understand their role in that community and what their responsibilities are. It should be kept readily available for reference when problems arise, or for questions on the Department of Defense 's chain of command or what office should be consulted for support and assistance. This handbook is designed as a reference tool for the USPS and Department of Defense communities. Postal Service (USPS) operates, as well as providing specific information on automation, centralized delivery, organization, and address management. ![]() It also provides information to the Department of Defense mail manager and to the associated Department of Defense mail offices on how the U.S. The purpose of this handbook is to provide information about the mail community on Department of Defense (Department of Defense ) installations to the postmaster or station manager and to the clerks and carriers. This publication is effective April 2000. Address comments or questions regarding the language or organization of this handbook to:Į. Address comments or questions regarding the content of this handbook to:Ī. ![]() The first printed edition is scheduled for release pending field input and review, and information for ordering additional copies will be provided at that time.ĭ. It is also accessible on the corporate intranet at. The initial release of this handbook is accessible on the Internet at. ![]() This handbook will be updated as necessary.Ĭ. This handbook is subject to change based on user input.ī. It is also designed to be utilized by military mail managers to understand postal concepts and to partner with their counterparts in the U.S. This handbook provides information and guidance to postmasters and station managers of post offices serving Department of Defense (Department of Defense ) installations. Post Offices Serving Department of Defense InstallationsĪ.
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